Welcome to our Information Page. Please review the information below and please contact us if you have any questions.
Basic Information: We are a Home bakery located in Houma, Louisiana (about 50 minutes from New Orleans) We operate under the Louisiana Cottage Law. This is a small local business that is run by a working mother in her free time. All operations are done in a smoke free, pet free home.
Product Information: All of our products are made from scratch and made to order. We do NOT use any peanut products. The extract we use is Almond Emulsion . We suggest if there is a chance you are allergic to any ingredient in our cookies you do not eat them. Better safe than sorry. We do Heat Seal all of our cookies for freshness except if you request otherwise. These will stay fresh for up to 2 weeks if unopened. At this time we offer one flavor of cookie. Our original Butter Almond Sugar Cookie. All icing is Basic Royal Icing. We occasionally use sprinkles, fondant, food coloring or edible paper for certain designs. Ingredient Lists are available upon request. Our boxed sets include shredded paper as a bed layer in a windowed cardboard or plastic cookie box. All other orders will come in a white or pink bakery box. Depending on the design and how fragile cookies are they may be packaged with bubble wrap or tissue paper.
Pricing Information: Our Current cookie prices can be found on our Price List page. These are subject to change without notice BUT if you have an invoice your price is locked in. Our cookies range in price from $25-$70 for a package with extras to add on. The details of what you get in each package are on the Price List Page. Our Cookie Special prices depend on the final size and design of the cookies so these will vary.
Ordering & Payment Information: Our Ordering process starts with filling out our Order Form Page. This is where we get information about your order so we can send your payable invoice. If the date you want is NOT open, we will let you know as soon as possible. After you receive your invoice your order is confirmed. Please keep up with your email so if we have any questions we can get this step done and the invoice emailed to you as quick as possible. If you don't receive any questions from us, an invoice will be sent within 24-48 hours. IF you don't receive it, please check your spam folder or contact us to resend it. You should look over it to make sure everything is correct.
ALL Pickups will be on Saturday Mornings (Usually at 10am) unless other arrangements are made beforehand. We process payments thru Stripe and paypal. We do not accept cash or checks. **If I am able to take your order on short notice (less than a week) then full payment is due up front.**
If at any time you have questions, comments or concerns about your order or payment PLEASE do not hesitate to contact us thru email or on facebook messenger. We check both throughout the day. We will contact you a few days before your requested date with pickup information. We do charge a $10 fee to meet a second time if you are a no-show. No-show orders are subjected to order cancellation without refund.
Cancellation Policy: All Sales are final. No money will be refunded. If order needs to cancelled, credit for a future order could be granted depending on the situation. Money will be refunded in full if we have to cancel your order for personal reasons.